Future

Sustain the game

Currently, we offer 100% cotton garments as a renewable resource. Each tag is up-cycled clothing material with the respective colour.

Minimising waste with all excess material will be sent with the blanks, we intend to construct headbands, scrunchies and bucket hats. What do you think?

We have personally visited our partners and know exactly who we are working with. part of our transparency is to be completely open on the conditions and well-being of employees that are apart of Porque. We have given light to each individual who we expect to be treated as equally as we are.

Porque Party #1 – 1st of Many – Success


Porque Party #2 – More of a Launch – Success


Porque Party #3 – Coming up 03/01/25 @ Fed Hotel, Swan Hill


Collection 01 “Above the clouds” ( 1/1 Unique Porque Hoods) – Sold out


Collection 02 “Regina” (1/1 Designs curated by Regina on our T-shirt collection) – Sold out


Collection 03 “Betty” Coming soon


Future

Sustain the game

Currently, we offer 100% cotton garments as a renewable resource. Each tag is up-cycled clothing material with the respective colour.

Minimising waste with all excess material will be sent with the blanks, we intend to construct headbands, scrunchies and bucket hats. What do you think?

Ethical Considerations is part of our transparency to be completely open on the conditions and well-being of employees that are apart of Porque. We have given light to each individual who we expect to be treated as equally as we are.

Consumer Demand: With growing awareness of environmental issues and social justice, consumers are increasingly seeking out brands that align with their values. Porque is a voice not only for self expression but also a voice for those are not heard. Again, we are a brand by the People, for the individual.

Long-Term viability: Investing in sustainability helps ensure the long-term viability of the resources that the industry depends on. In both the interest of our personal beliefs and the growth of the brand, being sustainable is a simple a non negotiable. This belief drives our awareness and innovation as a brand.

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Copyright © 2024 Porque | RETURN POLICY

Sizing Guide

RETURN POLICY

Return Shipping Fee

Return shipping is at your cost, if custom fees & taxes incurs, it’s also your responsibility. If you have any questions, please feel free to contact support@porque.com.au

Submit a Return Request

To submit a return request, email our customer service team at support@porque.com.au. After receiving our confirmation, we will send the return instructions. Please prepare your package with an order number, tracking number & contact info and send it to the correct address, so your refund will be processed correctly and quickly.

Process Your Refunds

After receiving the return package, we will check if the package meets our return conditions, if it does, a refund will be issued to you as store credit. The refund will be transferred within 7-15 business days.

PLEASE NOTE:

The items must be unworn, unwashed, undamaged, unaltered, and in the original packaging with the original product label tags.

We do not accept items that are sent back without submitting a return request.

The original shipping fee of your order is non-refundable.

ORDER CANCELLATION:

You should send an order cancellation request to our customer service team via support@porque.com.au. This must be done within 24 hours to be accepted due to our process based on your individual formula.

After receiving your order cancellation request, we will cancel the order and process a refund to your payment method.

ADDITIONAL INFORMATION:

Exchanges

Unfortunately, we don’t offer exchanges at the moment, but you can place a new order and initiate a return. Your refund will be processed as soon as we receive the returned package.

Give aways

  1. Free give-away’s and free gifts cannot be returned or exchanged.

For AUS Customers:

We aim to check and pack the orders within 5 business days. We will email you if the item is out of stock.
Orders from AUS will usually arrive within 7-15 business days of shipment.

For International Customers:

We aim to check and pack the orders within 5 business days. We will email you if the item is out of stock.

All international orders will usually arrive within 7-28 business days of shipment depending on your destination countries.